Politique de confidentialité

Last updated: December 8, 2025

Finesse operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, as a customer, with a personalized shopping experience (hereinafter referred to as the “Services”). Finesse is a Shopify-powered store, which enables us to provide you with the Services. This Privacy Policy describes how we collect, use, and disclose your personal information when you access or use the Services, make a purchase or other transaction, or otherwise communicate with us. In the event of a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.

Personal Information We Collect or Process

When we use the term “personal information,” we refer to information that identifies you or can reasonably be linked to you or another individual. Personal information does not include information collected anonymously or made non-identifiable so that it cannot reasonably be linked to you.

Depending on how you interact with the Services, your location, and as permitted or required by applicable law, we may collect or process the following categories of personal information, including inferences drawn from such information:

  • Contact information, including your name, address, billing address, shipping address, phone number, and email address.

  • Financial information, including credit card, debit card, and bank account numbers, payment card information, bank account details, transaction details, payment method, payment confirmation, and other payment details.

  • Account information, including your username, password, security questions, preferences, and settings.

  • Transaction information, including items you view, add to your cart, add to your wishlist, purchase, return, exchange, or cancel, as well as past transactions.

  • Your communications with us, including information you provide when contacting customer service or submitting inquiries.

  • Device information, including information about your device, browser, network connection, IP address, and other unique identifiers.

  • Usage information, including information about how and when you access or interact with the Services.

Sources of Personal Information

We may collect personal information from the following sources:

  • Directly from you, when you create an account, access or use the Services, communicate with us, or otherwise provide your personal information.

  • Automatically through the Services, including from your device when you use our products or services or access our websites, via cookies and similar technologies.

  • From our service providers, when we engage them to implement certain technologies and when they collect or process personal information on our behalf.

  • From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which Services you use, we may use your personal information for the following purposes:

Providing, Customizing, and Improving the Services

We use your personal information to provide and operate the Services, fulfill our contract with you, process payments and orders, remember your preferences and interests, send account-related notifications, process purchases, returns, or exchanges, create and manage your account, arrange shipping, facilitate returns, allow you to post reviews, and create a personalized shopping experience, including product recommendations relevant to your purchases.

Marketing and Advertising

We use your personal information for marketing and promotional purposes, such as sending promotional communications via email, SMS, or mail, and displaying online advertisements related to products or services on our Services or other websites, based on your activity and interests.

Security and Fraud Prevention

We use your personal information to authenticate accounts, enable secure checkout, detect, investigate, or prevent fraudulent, illegal, or malicious activity, and protect public safety and the security of our Services. You are responsible for maintaining the confidentiality of your account credentials.

Communicating With You

We use your personal information to provide customer support, respond to inquiries, and maintain our business relationship with you.

Legal Obligations

We use your personal information to comply with legal requirements, respond to lawful requests from authorities, participate in legal proceedings, and enforce our policies and terms.

How We Disclose Personal Information

We may disclose your personal information under the following circumstances:

  • With Shopify, service providers, and third parties that perform services on our behalf (e.g., payment processing, customer support, data analytics, hosting, order fulfillment).

  • With marketing and business partners to deliver marketing communications and targeted advertising. Shopify supports personalized advertising through third-party services based on your online activity across merchants and websites.

  • When you direct us to disclose information, request it, or otherwise consent to such disclosure.

  • With our affiliates or within our corporate group.

  • In connection with a business transaction, such as a merger or bankruptcy, or to comply with legal obligations and protect our rights and the rights of others.

Relationship With Shopify

The Services are hosted by Shopify, which collects and processes personal information relating to your access to and use of the Services to provide and improve them. Information you submit to the Services is shared with Shopify and may be transferred to third parties located in other countries.

Shopify may use personal information collected from your interactions with our store, other merchants, and Shopify to provide enhanced features. In these cases, Shopify is responsible for processing your personal information and responding to your privacy rights requests.

For more information, please see Shopify’s Consumer Privacy Policy and Shopify’s Privacy Portal.

Third-Party Websites and Links

The Services may contain links to third-party websites or platforms. We are not responsible for the privacy practices or content of such third parties. Information shared in public or semi-public spaces, including social media platforms, may be visible to others without restriction.

Children’s Data

The Services are not intended for use by children, and we do not knowingly collect personal information from children under the age of majority. We do not knowingly sell or share personal information of individuals under 16 years of age.

Security and Retention of Your Information

No security measure is perfect, and we cannot guarantee absolute security. The retention of personal information depends on factors such as account management, service provision, legal obligations, dispute resolution, and enforcement of agreements.

Your Rights and Choices

Depending on your location, you may have the right to:

  • Access your personal information

  • Request deletion

  • Request correction

  • Request data portability

  • Object to the sale or sharing of personal data for targeted advertising

  • Manage communication preferences

If you reside in the UK or EEA, you may also have the right to object to or restrict processing, and to withdraw consent where applicable.

We will not discriminate against you for exercising your rights. Identity verification may be required as permitted by law.

Complaints

You may file a complaint regarding our data practices by contacting us. You may also have the right to lodge a complaint with your local data protection authority.

International Transfers

Your personal information may be transferred, stored, and processed outside your country of residence. Where required, we rely on recognized legal transfer mechanisms such as Standard Contractual Clauses.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this website with the updated “Last updated” date.

Contact

If you have any questions about this Privacy Policy, our privacy practices, or wish to exercise your rights, you may contact us:

📧 Email: finessementality.ent@gmail.com
📱 WhatsApp: (click here)

For the purposes of applicable data protection laws, we are the data controller of your personal information.